Delivering an exceptional customer experience for your business

With the SAP Customer Experience suite, we help your organization manage every aspect of customer relationships, from marketing and customer data to commerce, sales, and services.

Building compelling experiences using KaarTech and SAP CX

With over 25+ SAP Customer Experience Suite projects implemented and business consulting services provided, we have created compelling new experiences to our customers across all channels.

Our cloud frameworks enhance customer experience by integrating SAP CX products with SAP ECC and S/4HANA. Our technique allows you to:

  • Offer personalized consumer offerings in real-time.
  • Develop an integrated ecosystem that connects the demand and supply chains.
  • Build a consistent brand voice for the entire organization.

Elevate Customer Experience with SAP CX Solutions

SAP Customer Experience’s extensive spectrum of services can help you elevate your business, from project development to operations.

SAP Commerce Cloud

We use SAP Commerce Cloud solutions to help you streamline order management, product content, and experience management.

SAP Service Cloud

We help your business efficiently manage and organize service requests, from social media communications to contact center interactions.

SAP Customer Data Cloud

We enable your business to securely collect, store, and manage sensitive customer and identification information across various systems and access channels.

SAP Marketing Cloud (Emarsys)

We help your company’s marketers analyze and assess the impact of campaigns, enabling smarter, data-driven decisions to better connect with your audience.

SAP Sales Cloud

We help you implement AI to predict sales and inventory needs, providing a comprehensive view of customer data and enabling you to manage the sales process effectively.

Offering transformational end-to-end customer experience services

Our SAP Customer Experience (CX) strategy is platform-focused, guiding our approach to all CX services, including greenfield deployments, upgrades, cloud migrations, enhancements, support, and consultation. This solution delivers, end-to-end capabilities throughout the entire sales and marketing process.

CX Advisory

We help you address existing system challenges, establish essential capabilities, and create future roadmaps to transform your customer service for the future.

CX Transformation

We help you rebuild your customer service environment by reengineering business processes, delivering high-impact results and valuable business indicators.

CX Assurance

We automate testing and monitoring to simulate real-world customer interactions across various digital channels.

CX Operations

We help you build infrastructure that meets the highest industry standards while focusing on digital transformation through process innovation.

Consulting, implementation and operation – all from a single source

25+

Successful Implementation Projects

1500+

License Modules Configured

10+

Years of Expertise in CX Transformation

  • Manage billions of client contacts from a single location

  • Flexibility allows for the rapid adoption of new processes

  • Simple integration of data sources and channels throughout your business

Awards and Recognition

ISG Provider Lens SAP Ecosystem Study

KaarTech is Featured as a Product Challenger for SAP Business AI and BTP Services

2024

ISG Provider Lens SAP Ecosystem Study

KaarTech is Positioned as a Product Challenger for RISE with SAP Transformation

2024

GARTNER AND EVEREST GROUP

KaarTech is Featured as a Market Contender for Managed Cloud Services for SAP ERP

2023

Latest Insights

09 Dec 2023

AI In Customer Experience (CX): Enhancing SAP CX With AI

Have you ever wondered if there’s a hidden treasure in the world of customer experience, a magical solution that turns ordinary interactions into enchanting journeys….

03 Nov 2023

SAP Marketing Cloud: Innovating Digital Marketing Strategies

Many firms are facing challenges with their business’s value realization, time-to-value, and the adoption of digital marketing to address complex requirements and services….

19 Oct 2023

Introduction To SAP CDC (Customer Data Cloud)

Utilize SAP CDC to enhance client satisfaction and trust!  In 2017, SAP purchased Customer Data Cloud(CDC), formerly known as Gigya, and renamed it SAP CDC (Customer Data Cloud)….