IM-IS Omnichannel Customer Service
Omnichannel Customer Service Exceed customer expectations with an omnichannel customer service experience. SAP Sales Cloud SAP Analytics Cloud
IM-IS Intelligent Asset Management for Customers
Intelligent Asset Management for Customers Perfect reality from design to operation by connecting digitally with a central data foundation across all assets. SAP Asset Intelligence Network
IM-IS Field Service Management
Field Service Management Support field service from every angle with optimized workforce scheduling and mobile apps. SAP Field Service Management SAP S/4HANA
IM-IS Complaints, Returns, and In-House Repair
Complaints, Returns, and In-House Repair Boost productivity by accessing customer feedback in real-time and collaborating with mobile connectivity. SAP Sales Cloud SAP S/4HANA
IM-M Manufacturing Process Planning
Manufacturing Process Planning Improve efficiency and consistency by managing the hand over from engineering to manufacturing. SAP 3D Visual Enterprise Generator SAP S/4HANA
IM-M Manufacturing Operations
Manufacturing Operations Maximize enterprise-wide visibility across supply, production, inventory, and demand by identifying and prioritizing critical material issues until resolution. SAP S/4HANA Manufacturing SAP Extended Warehouse Management
IM-M Manufacturing Networks
Manufacturing Networks Determine the hidden production capacity in your existing resources for greater success. Ariba Network SAP S/4HANA
IM-M Manufacturing Execution for Industry 4.0
Manufacturing Execution for Industry 4.0 Enable efficient and high quality production on the shop floor by connecting, monitoring, and tightly controlling the manufacturing processes & operations while integrating with business and manufacturing systems. SAP Manufacturing Execution SAP Manufacturing Integration and Intelligence
IM-M Industrial Insights
Industrial Insights Optimize manufacturing operations and predict quality by governing manufacturing performance across plants with standardized & customized KPIs. SAP Digital Manufacturing Cloud
IM-M Environment, Health, and Safety
Environment, Health, and Safety Ensure safety and business continuity by reducing environment, health, and safety risks. SAP Work Manager SAP Environment, Health, and Safety Management