Hello, emerging entrepreneurs!! Wondering about the right fit solution to manage your e-commerce activities? You’ve visited the right site, we started our conversation with SAP Customer Experience Suite (SAP CX). And the series will continue to deep dive into the five pillars of the suite.

Check out the link here to visit our earlier blogs!

With that said let’s get to know about the revolution of e-commerce with SAP Commerce Cloud!

SAP Commerce Cloud (originally called SAP Hybris) is an industry-leading omnichannel commerce solution that keeps you ahead of the competitive industry. The solution handles all of your digital and physical customer touchpoints integrated into ONE platform with SAP’s commerce solutions. Regardless of your business, this solution can assist you in creating relevant and personalized customer experiences that drive loyalty and sales. “All of this sounds fantastic, but how does it work?”

Of course, SAP Commerce Cloud contains all essential commerce functionalities for engaging and transacting with clients digitally. Let’s take a quick look at some of Commerce’s most powerful features.

Architecture of the SAP Commerce Cloud

One of the most essential components of SAP Commerce Cloud is its architecture. One of the primary advantages of utilizing SAP Commerce Cloud is that it provides users with a clear and consistent architecture. This solution generates all of the connections required to have your application running effectively via APIs.

Parts of the program are automated while allowing for custom code to be developed, allowing you to build out crucial bespoke components of the application spanning from the storefront (customer view) to online content management. SAP Commerce is mostly executed using Java code as its primary programming language. It operates on a Tomcat server and employs a number of frameworks (including Spring and Hibernate). Being developed in Ant command line features enables extensive customization based on the needs of the firm developing the application.

What you gain from the SAP CX integration with SAP Commerce Cloud?

Whether your company operates simultaneously online and offline or only online, you will require a sophisticated platform that will ease the way you trade and interact with your clients on the internet. To improve their procedures, astute business owners consider SAP commerce cloud adoption. SAP Commerce Cloud began as a platform for large firms, but it is adaptable enough to be used in mid-sized businesses as well. You can gain the following advantages by adopting it as your advanced commerce platform:

• B2B and B2C applications:

SAP commerce cloud deployment will merge both experiences into a consolidated platform to boost your B2B sales while also providing B2C capabilities. The combined sales experience should improve the delivery of results as well as the workflow. Individual clients can also use the portal for self-service and account management.

• Improve the contextual experience:

SAP Commerce Cloud may be substantially modified to meet your specific commerce requirements. This allows you to simply manage content utilizing the site layout administration and Product Content Management systems to deliver a user-specific shopping experience.

• Content management:

By utilizing this platform, you will receive a sophisticated web material management solution for developing consistent content across multi-faceted selling platforms in real time.

• Product-to-content management:

This solution boosts customer engagement by focusing sales on intelligent product information presentation and processing.

• Provide your customers with a seamless omnichannel buying experience:

Your company is no longer constrained to a typical brick-and-mortar setup. It is easier to develop new or alternative sales channels, such as contact centers, mobile e-stores, online stores, emails, and social media, with SAP Commerce Cloud installation. You can build a consistent customer experience and promote client loyalty to maximize profit and sales by accessing everything on one platform in real time.

Step-Ahead of this e-commerce platform?

SAP Commerce Cloud’s aim is to empower every company to deliver connected, trustworthy, and sustainable digital commerce experiences on a continual basis. SAP has chosen five dimensions for planning the future roadmap of this Solution,

➔ Agile, Enterprise Commerce Platform – Continued investments in modernizing a cloud-native, extensible, and composable SaaS platform that is automatically updated to enable innovation and agility.

➔ Sustainable Commerce – Driven by the Sharing Economy, Everything-as-a-Service, and Sustainability, this solution enables new business models such as rentals, restoration, and resale that extend product life and minimize waste.

➔ Intelligent analytics- Higher conversion rates and basket sizes, as well as increased business user efficiency, can be achieved through improved seller and buyer experiences such as social commerce and intelligent recommendations.

➔ Experience-led Commerce – Increase business user efficiency by improving seller and buyer experiences such as social commerce and intelligent recommendations.

➔ Enhance the impact of your SAP investment – Tighter end-to-end integrations with SAP products to boost company value across the whole value chain, from front-office to back-office, integrating demand and supply.

➔ Reliability, transparency, and productivity – Keep customer data secure and enable rapid, efficient, and safe deployments with global security, compliance, and privacy standards, faster certification, and an optimized platform.

To Conclude,

SAP Commerce Cloud is a credible commercial alternative for enterprise organizations searching for a scalable and proven e-commerce platform. Other technologies or platforms may be a better solution for individuals who do not want the complete set of SAP Commerce Cloud functionalities, or for those working on smaller projects.

SAP Cloud Commerce is unique in the industry because it is designed for large, complex applications while utilizing cloud architecture. Consider the advantages and growing popularity of employing a cloud-based solution while looking for an e-commerce platform.

To know more, get in touch with our experts who are all set to help you to upskill your game!

 

FAQ’s

What is SAP Commerce Cloud?

SAP Commerce Cloud is an omnichannel commerce solution that handles all digital and physical customer touchpoints integrated into ONE platform with SAP’s commerce solutions.

How does SAP Commerce Cloud work?

SAP Commerce Cloud contains all essential commerce functionalities for engaging and transacting with clients digitally. It has a clear and consistent architecture that generates all connections required to run the application effectively via APIs.

What are the advantages of SAP CX integration with SAP Commerce Cloud?

SAP Commerce Cloud can be substantially modified to meet specific commerce requirements, and you can simply manage content utilizing the site layout administration and Product Content Management systems to deliver a user-specific shopping experience.

What are the future roadmap dimensions of SAP Commerce Cloud Solution?

SAP has chosen five dimensions for planning the future roadmap of this Solution – Agile, Enterprise Commerce Platform; Sustainable Commerce; Intelligent analytics; Experience-led Commerce, and Enhance the impact of your SAP investment.